3. ONE Solution
STOP trying to solve multiple problems.
You can’t possibly be an expert on everything.
My girlfriend bought me a kettle.
I love this thing.
When the water starts to boil.
The lever automatically clicks off.
As I was using it to make my French Press one morning it got me wondering… how the hell does this thing work?
You’re probably thinking “a thermometer.”
Wrong.
The short story is the steam from the water goes down a tube that heats up a piece of metal that bends and turns the lever off.
Mind… exploded. 🤯
My point?
You don’t know diddly about almost everything on this planet.
Yet, we somehow think we can help our customers solve all of their problems.
Say no to the 99.9% of the problems you could solve so that you can focus on the 0.1% of problems you should solve.